Rosewood Hotel Group Startseite

Food Runner- Breakfast/Lunch (Part Time)- at CUT Restaurant by Wolfgang Puck

Overview: To deliver all quality food and beverage service to guests courteously and efficiently.  Maintain cleanliness of tables, service areas and equipment.  Stock all wares and equipment needed for service.

Responsibilities:

• Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
• Ensure that standards are maintained at a superior level on a daily basis.

• Assist customers with their orders by explaining specials, meals, and drinks, and make recommendations.
• Deliver food orders to guests in a timely manner.
• Accurately explain food orders to guests, with specific attention to allergies and special requests.
• Help the servers set up tables by placing appropriate tableware, eating utensils, decorations, and napkins.
• Uphold our food health safety and sanitation principles.
• Occasionally check on customers to handle any impromptu requests or issues.
• Remove dirty dishes from the table.
• Inform servers and management on customer feedback.

The list of responsibilities is illustrative only and is not a comprehensive listing of all functions and tasks performed by this position. The company reserves the right to add, remove or alter duties when business needs dictates.

 QUALIFICATIONS:

• Experience: Minimum of 2 years’ of experience as a food runner or server in a luxury or 4- to 5- star restaurant. 
• Education: High school diploma or equivalent education preferred. 
• General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand our guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest/ associate information and pertinent hotel data. 
• Schedule: Flexible availability is required for this position to include AM shifts-days, weekends and holidays.
• Technical Skills: Ability to understand guests' service needs; ability to be well organized, maintain concentration and think clearly when providing service to guests within any given period of time; ability to focus attention on details; ability to access and input information into P.O.S. system; ability to maintain good coordination while serving orders quickly; ability to exert physical effort in transporting food and beverage to guests; ability to endure abundant physical movements throughout the work areas; ability to perform job functions with minimal supervision; ability to work cohesively with co-workers as part of a team. 
• Language: Required to speak, read and write English, with fluency in other languages preferred. 
• Physical Requirements: Must be able to exert physical effort in transporting a minimum of 35 pounds, endure various physical movements throughout the work areas; reach up and down, push and pull, remain standing stationary for long periods of time throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.
• Licenses & Certifications: Minimum 21 years of age to serve alcohol.

Rosewood Washington DC requires all employees to be fully vaccinated against COVID-19, and applicants are required to submit proof of vaccination prior to starting employment. In accordance with the law, Rosewood Washington DC will accommodate employees who cannot be administered the COVID-19 vaccine for medical or religious reasons, and applicants should contact the Director of Talent and Culture if they have questions about this requirement or wish to request an accommodation.