Rosewood Hotel Group Startseite

Role
 
We are currently looking for a Head Host to join our supervisory team in Holborn Dining Room. Our Head Host is entrusted to run and oversee the day-to-day operations of the reception in Holborn Dining Room.

Key expectations of this role are

• Managing the reception team to develop their knowledge, skills, and service to ensure consistent quality of service.
• Ensuring the team is manned appropriately taking into account business forecast and guest expectations.
• Ensuring that the reception is operated in line with minimal cost while delivering on the brand promise.
• Delivering all aspects of the guest experience in the reception area according to Rosewood standards.

Profile

• Having the ability to multi-task and delegate effectively to a team. 
• A good understanding of leading and developing people effectively.
• Being organised and proactive in managing your tasks in a high pressure environment.
• Possessing a passion for guest service and taking ownership of the guest experience.

• 28 days paid holidays per annum including Bank Holidays
• Company pension scheme 
• 12 complimentary room nights and F&B discount worldwide
• Career development opportunities
• Free meals on duty
• Season ticket loan