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Head Host

Información sobre listas

Pays/région
Royaume-Uni
Provincia/Ciudad
Londres
Lieu
Rosewood London
Producto/Servicio
Restauration et boissons - Service
Type de poste
Permanent à temps plein

Descripción

Role
 
We are currently looking for a Head Host to join our supervisory team in Holborn Dining Room. Our Head Host is entrusted to run and oversee the day-to-day operations of the reception in Holborn Dining Room.


Key expectations of this role are

  • Managing the reception team to develop their knowledge, skills, and service to ensure consistent quality of service.
  • Ensuring the team is manned appropriately taking into account business forecast and guest expectations.
  • Ensuring that the reception is operated in line with minimal cost while delivering on the brand promise.
  • Delivering all aspects of the guest experience in the reception area according to Rosewood standards.


Profile

  • Having the ability to multi-task and delegate effectively to a team. 
  • A good understanding of leading and developing people effectively.
  • Being organised and proactive in managing your tasks in a high pressure environment.
  • Possessing a passion for guest service and taking ownership of the guest experience.

All our associates have the opportunity to live by our guiding philosophy which captures the essence of our culture RELATIONSHIP HOSPITALITY. Heartfelt interactions are our lifeblood. A desire to build genuine, rewarding and lasting relationships with everyone we meet comes naturally to us – it’s our Calling.
 
Benefits

  • 28 days paid holidays per annum including Bank Holidays
  • Company pension scheme 
  • 12 complimentary room nights and F&B discount worldwide
  • Career development opportunities
  • Free meals on duty
  • Season ticket loan


À propos de nous

Rosewood London is housed in an Edwardian Belle Époque building that offers some of London's finest accommodations and service with the feel of a stylish London residence. Conveying the feel of a stylish London residence, Rosewood London has 263 guestrooms and 45 suites, among which the unique Grand Manor House Wing, an exclusive suite with its own postcode and accessed by a private elevator. The hotel also houses Holborn Dining Room with an outdoor terrace, Mirror Room Restaurant as well as the hotel’s warmly welcoming destination bar, Scarfes Bar. It forms part of the ultra-luxury collection Rosewood Hotels and Resorts® which comprises of over 30 properties and over 25 future hotel openings.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.